Privacy Policy

Updated: 3rd August 2023

At We Do Greetings, we highly prioritise your data privacy and security. Our privacy policy is designed to be as user-friendly and transparent as possible.

About Us:

We Do Greetings Limited (hereafter referred to as "we", "our", "us") operates under the trade name of We Do Greetings. Our registered office is situated at xxxxx and our company registration number is 09927338.

Information We Collect:

In order to provide you with our services via our app or website, we collect certain types of information, which includes your name, postal address, signages message, telephone number, and email address. Note, we do not store your credit card information. Payments are processed through World Pay and upon successful transaction, we provide you with an authorisation code and unique record code for your order.

For marketing purposes, we may collect additional data, for which you can opt in or out during your rental booking. If you wish to opt out of any marketing communication, you can easily unsubscribe via the link provided in the email.

Cookies:

By using the We Do Greetings website and/or app, you consent to our use of cookies. These include Session, Persistent, and Third-party cookies to help improve our site and provide you with a better future experience. Rest assured, cookies do not store your banking details. Cookies can be turned off at any time through your browser or phone settings. However, this may affect the quality of your user experience.

Use of Information:

Your data allows us to provide, analyse, and improve the We Do Greetings service. We utilise your information for enabling your use of our service, communicating with local Installers (‘Franchisees’), and if necessary, facilitating your request for a suitable installer for your signage installation.

Should you express interest in a Franchisee opportunity, we will ask for your contact details to provide specific information about the franchise offer. In such situations, you can optionally sign up for future marketing communications.

For security reasons and to fulfil our legal obligations, we use your data to prevent illegal activities, enforce our Terms of Service and other policies, and to resolve any disputes with any of our members. We also use your data to inform you about products, services or new features we believe you might like.

Data Sharing:

Your data is precious and we promise never to sell it to third parties. However, we may share your personal information with entities who work for us, our service providers like World Pay and credit reference agencies, and with anyone who you give us explicit permission to share it with.

Your Rights:

You have a right to request us to remove your personal information from our servers by emailing us at info@wedogreetings.co.uk. You can also ask us to correct inaccurate or incomplete personal information, request to delete your data, object to us using your data for direct marketing, and withdraw any consent you’ve previously given us.

Data Storage:

We take your privacy very seriously. Your information is transmitted using SSL, which is the same secure encryption used by websites to transmit credit card numbers. Your verification information is stored in an encrypted form and is only accessible by authorised We Do Greetings employees.

Enquiries and Complaints:

Should you have any questions or complaints, please contact info@wedogreetings.co.uk and we will endeavour to assist you. If you remain dissatisfied, you can refer your complaint to the Financial Ombudsman Service at www.financial-ombudsman.org.uk.

Policy Changes:

Any changes we make to our privacy policy will be updated on this page. For significant changes, we will notify you by email.